Care Home & Residential Moves

Calm, Supported Moves Between Home and Care Settings

Moving between home, hospital, supported living and care homes can be one of the most stressful points in a person’s care journey. Advanced Flourish Transportation provides carefully planned non‑emergency transport so these moves feel safe, calm and dignified rather than rushed or confusing. Our team works closely with families, care‑home staff and social workers to coordinate each stage of the journey.​

Care Home & Residential Moves1

Who This Service Is For

This service is ideal for children, young people and adults who:

  • Are moving into or out of a care home or supported living placement.
  • Need help with mobility, transfers or behaviour that makes standard taxis unsafe.
  • Feel anxious or disoriented during changes in environment or routine.
  • Require coordinated handovers between hospital, community teams and long‑term care.​

It is frequently used for older people, those with dementia, learning disabilities, mental health needs and individuals with complex physical conditions.

Types of Moves We Support

Following good practice in hospital discharge and community support, moves are planned to minimise risk, delay and distress.​

We can support:

  • New admissions into care homes or supported living.
  • Short‑term respite, step‑up and step‑down placements.
  • Permanent relocations between homes or regions.
  • Transfers between hospital wards and long‑term care settings.

Each move is risk‑assessed, taking into account mobility, cognition, behaviour, medication and any equipment or oxygen needed during the journey.

Coordinated Handovers and Communication

Effective communication between services is essential to safe transfers. National guidance stresses the need for clear discharge and handover arrangements so that no‑one is left without appropriate support.​

Our team:

  • Liaises with care‑home managers, ward staff, social workers and families to agree timings and responsibilities.
  • Ensures that key documents (discharge summaries, care plans, medication lists, DNACPR forms where applicable) travel with the person.
  • Provides verbal handover at pick‑up and drop‑off, highlighting any issues that arose during the journey.
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Safety, Dignity and Comfort

Advanced Flourish Transportation operates under CQC‑linked governance and follows non‑emergency patient transport best practice for safe moving and handling, infection prevention and safeguarding.​

During care‑home and residential moves we:

  • Use appropriate vehicles and equipment for wheelchairs, stretchers and mobility aids.
  • Follow existing moving‑and‑handling plans where provided.
  • Respect privacy, modesty and personal preferences in dress, communication and seating.

How to Arrange a Move

You can arrange this service directly through our Book a Journey page or by contacting our team. Care‑home managers, local authorities, NHS discharge teams and families can all make enquiries on behalf of the person moving.​

When you contact us, please share:

  • Current location and destination (including care‑home names and addresses).
  • Planned date and preferred time of the move.
  • Details of mobility, cognition, behaviour and any risks.
  • Equipment, belongings and documentation that must travel with the person.
  • Whether family or staff escorts will accompany them.
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