Patient Transport in Surrey

Non‑Emergency Patient Transport Serving Surrey

Surrey is part of South East England and includes large towns such as Guildford, Woking, Epsom and Staines, with many residents travelling for care within Surrey and to neighbouring regions. Advanced Flourish Transportation supports planned, non‑emergency journeys between Surrey and Kent/Medway, and to other South East destinations where appropriate.

Who We Support in Surrey

The Surrey Heartlands system describes non‑emergency transport as a service for people who cannot travel safely for medical care by other means because of their mobility or medical condition. Reflecting this, we support Surrey patients who:

Need assistance from trained staff during travel.
Have mobility needs that prevent safe use of public or private transport.
Use wheelchairs, require stretcher transport or have complex needs that require extra planning.

We work with families, care homes and NHS teams to complement existing Surrey NEPTS arrangements when cross‑border or additional capacity is needed.

Typical Journeys To and From Surrey

Public information for Surrey notes that non‑emergency transport is used for travel to hospitals, clinics and inter‑facility transfers for eligible patients. Our service can provide:

Journeys between Surrey addresses and hospitals or clinics in Medway and Kent.
Transfers from Surrey care homes or supported living to South East specialist centres.
Planned non‑emergency journeys to and from London teaching hospitals where private transport is appropriate.

Journeys are planned around appointment times and local traffic patterns, following NEPTS principles for safety and responsiveness.

How to Arrange Transport To or From Surrey

Patients registered with a Surrey GP who need NHS‑funded transport are usually assessed against local eligibility criteria, currently delivered by providers such as EMED for the ICB. For private or cross‑border journeys, you can contact Advanced Flourish Transportation directly, sharing your Surrey pick‑up address, destination, appointment details and support needs.