Patient Transport in London

Non‑Emergency Patient Transport Linking London and the South East

London is served by a range of NHS and private non‑emergency transport providers, with the London Ambulance Service offering a dedicated Non‑Emergency Transport Service (NETS) within the M25 for eligible patients. Advanced Flourish Transportation offers planned, non‑emergency journeys linking London hospitals and clinics with Medway, Kent and other South East England locations where this is clinically appropriate and agreed.

Who We Support Involving London

National guidance explains that non‑emergency transport is for patients whose medical condition or mobility means they cannot safely attend treatment independently. In the London context, this includes people who:

Need stretcher or wheelchair transport with trained staff.
Require assistance with oxygen or monitoring during travel, where agreed.
Have cognitive or sensory impairments that make independent travel unsafe.

Our role is to support cross‑border, planned journeys where patients live or receive ongoing care in Kent/Medway or the wider South East but attend specialist services in London.

Typical Journeys Between London and the South East

NEPTS and local guidance show that many specialist services—such as oncology, cardiac, neurology and paediatrics—are concentrated in London teaching hospitals. Advanced Flourish Transportation can support:

Planned journeys from Kent and Medway into London hospitals and back, when non‑emergency transport is appropriate.
Transfers between London facilities and South East care homes or community settings.
Cross‑border journeys for follow‑up clinics and specialist assessments.

All journeys are risk‑assessed and coordinated with hospital transport or assessment teams where necessary so they fit within local NEPTS and hospital policies.

How to Arrange Transport Involving London

For NHS‑funded journeys, many London hospitals require patients to contact hospital‑based transport assessment and booking teams, who apply eligibility criteria and arrange local providers. Where private or cross‑border transport is needed—for example, when a South East resident wants a supported journey to or from a London appointment—you can contact Advanced Flourish Transportation directly to discuss what is possible, sharing full details of the London hospital or clinic, appointment time and clinical/mobility needs.