Social, Family & Special Occasion Transport
Helping You Stay Part of Life’s Important Moments
Health or mobility challenges should not mean missing the occasions that matter most. The Social, Family & Special Occasion Transport service helps people attend weddings, funerals, graduations, religious services, community events and family gatherings with the same level of planning and support as a medical journey. Non‑emergency transport services increasingly recognise the value of supporting social participation as part of overall wellbeing.
Who This Service Is For
This service is ideal for children, young people and adults who:
- Use wheelchairs, walking aids or require assistance with transfers.
- Live with long‑term conditions, frailty, learning disabilities or mental health needs that make standard taxis or public transport unsuitable.
- Rely on family, carers or support workers to coordinate outings and special occasions.
- Want to attend important events but need reassurance that the journey will be safe, dignified and well organised.
Families, care homes, supported living providers and community groups often arrange this transport so the people they support can stay connected to their communities.
Types of Occasions We Support
Following the same planning principles used for healthcare journeys, we design social and family trips to fit around event timings, access needs and comfort.
Examples include:
- Weddings, anniversaries and birthday celebrations.
- Funerals, memorial services and wakes.
- Religious services, festivals and community gatherings.
- School events, college graduations and special achievement days.
- Visits to family homes, parks, tourist spots or favourite local places.
Where needed, we can plan wait‑and‑return journeys or separate pick‑up and collection times to match the event schedule.
How We Plan These Journeys
Even though these are non‑clinical journeys, we still apply non‑emergency patient transport best practice around risk assessment, mobility support and safeguarding.
When you book, we will ask about:
- Date, time and nature of the event.
- Venue address, parking arrangements and access (steps, ramps, lifts, narrow doors).
- Mobility, medical and communication needs.
- Equipment that must travel (wheelchairs, walking aids, oxygen, etc.).
- Who will be accompanying the person—family members, carers or support workers.
Using this information, we plan pick‑up times, vehicle type, staffing and return arrangements so the day feels relaxed rather than rushed.
Safety, Dignity and Comfort
Although these journeys are for social reasons, we maintain the same standards of safety and respect that govern our medical transport services, in line with wider non‑emergency transport guidance.
During social and special‑occasion journeys, you can expect:
- Professional, friendly staff who understand mobility and support needs.
- Appropriate vehicles and equipment for wheelchairs, stretchers or limited mobility.
- Respect for clothing, appearance and timing so that people can arrive feeling prepared for the occasion.
- Sensitivity around emotional events such as funerals and memorials.
How to Arrange Social, Family & Special Occasion Transport
You can book directly via our Book a Journey page or by contacting our team by phone. We recommend arranging transport as early as possible, particularly for weekends and popular event dates, as advised for other non‑emergency and community transport services.
When you get in touch, please tell us:
- The type of event and its start/finish times.
- Pick‑up and drop‑off locations.
- Any specific access or parking instructions from the venue.
- Mobility, medical and sensory needs.
- Who will travel with the person and their role.
We will then confirm availability, recommend the best set‑up and provide a clear quote.